How do I fix the problem of a missing symstore.dll file?

Question

When I turn on the computer, I get an error message saying I am missing a needed file called symstore.dll. I click on OK and the machine continues booting. Only now some programs won't install (most notably software for a wireless Microsoft mouse). Also, the message stared appearing when I installed Norton Firewall and then uninstalled it because it kept freezing my machine (a problem I never had before installing the firewall). What happened? Thanks for any help.

Answer

This question was answered on October 9, 2003. Much of the information contained herein may have changed since posting.

You need to reinstall your Norton Firewall software

The sysmtore.dll file is Symantec Corporation Settings Storage DLL.

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Author

Posted by Susan of Mesa Community College on October 9, 2003