Pinnacle 7.0

Question

I installed pinnacle 7.0 and now my computer logs off IMMMEDIATELY after logging on, wont start in safe mode, and does so for all users...someone told me it may be a driver conflict, but I cant get in, so when I do get in via a boot disk, how do I figure out why it is logging me off as soon as I put in my password and hitting log in???

thanks for any help you can give

Richard

Answer

This question was answered on October 29, 2004. Much of the information contained herein may have changed since posting.

You have an outdated driver - get an update from the manufacturer Is it a USB device? You need at least Windows 95 OSR2 (not the original release of Win95) to support USB What's more, most USB devices require at least Windows 98 to work Then again, what os are you using? You're using Windows 2000 or Windows XP, but the device isn't supported in a Windows NT environment (yet) My advice: toss it, because most companies is unlikly to add NT support for their older products

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Author

Posted by Christopher of Katharine Gibbs School - New York on October 29, 2004