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Question

in my computer i don't see cdrom drive or my computer is not detecting cdrom.even there is no cdrom controller in device manager.my c: drive is in ntfs and my operating system is win2000 and when i press f8 it doesn't go to "command prompt" so i am very tensed please help me.

my computer is pentium 3 and ram 128 and harddisk 20gb

Answer

This question was answered on October 24, 2003. Much of the information contained herein may have changed since posting.

-for windows 9x, has the CD-ROM driver been installed?look in device manager

-check no see wheter another device is using the same port settings or IQR number.look in device manager

-check the following conections

is the power cable attached to the CD-Rom?

Is the data cable attached to the CD-ROM and to the controller?

Is the stripe on the data cable correctly aligned to pin 1? pin 1 is usually next to the power connector.

for IDE drives, is the correct master/ slave jumper set? For example , if both the hard drive and the CD-ROM drive are hooked up to the same ribbon cable , one must be designated as master and the other as slave

For IDLE drives,check that the IDLE connection is not disable in CMOS settup.

For SCSI drives, check that the proper ID is set and the divice is terminated if it is on the end of the SCSI chain

Suspect a boot virus.Run a current version of an antivirus program

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Author

Posted by Student of Katharine Gibbs School - New York on October 24, 2003