Problem loading up new computer?

Question

MKy girlfriend's mother recently bought a new Compaq. It is about less then 2 months old. They use it for basically etertainment. When the computer boots up there is a frequent "disk read error" in which it may take about 5 or 6 times to actually get the computer to boot up properly. They also about 3 different accounts to log into. Even after booting up, the computer still performs very slowly, even slower then my dad's old computer that has a 600 MHZ processor. My question is what is making the computer run so slowly? I ran a scandisk and that didn't help, there are no viruses on the computer, so Norton says. So any feedback would be appreciated. Thanks....

Answer

This question was answered on October 14, 2003. Much of the information contained herein may have changed since posting.

I would suggest contacting the company since it is a new computer.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Student of Katharine Gibbs School - New York on October 14, 2003