Why can't I connect to the internet, my computer says that it has encountered a problem, please help.

Question

My computer shuts down FREQUENTLY. I get the message "Internet Explorer has encountered a problem and needs to close..." I have mcafee virus protection running. What could be the problem. Please Help!! Thanks.

Answer

This question was answered on December 9, 2003. Much of the information contained herein may have changed since posting.

You should check your connections to see if they are loose, also check your modem connections.

Colleen Foster

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Author

Posted by Student of Katharine Gibbs School - New York on December 9, 2003