I am getting a run time error

Question

message

runtime error 800a01a8

required obj folder

I get this message when I want to open my e-mail

web based outlook

Answer

This question was answered on October 14, 2003. Much of the information contained herein may have changed since posting.

Microsoft Outlook

How to Automatically Repair Microsoft Outlook

In order to solve your current problems, please follow the steps outlined below Please note that you may be asked to insert your Operating System Installation CD in the drive to correct certain problems.

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Step 1 Choose Detect and Repair

Outlook 2000 and Outlook XP include some self-diagnostic and self-repair tools If Outlook determines that a part of its core files have been damaged or deleted, for example, it recommends that you run a repair program so that it can fix itself If Outlook begins to behave oddly or crash unexpectedly, key files may have been damaged You can let Outlook repair itself by choosing Help, Detect and Repair from the menu bar.

Step 2 Start the Repair

Outlook displays the Detect and Repair dialog box Click the Start button to begin the diagnostic process It may take several minutes for Outlook to get ready to perform its diagnosis Stand by while Outlook readies itself.

Step 3 Close Outlook

You may see an unmarked dialog box with one or more programs listed This dialog box indicates that you have to close the programs before Outlook can proceed Close the necessary programs and then click the Cancel button on the dialog box.

Step 4 Insert the CD-Rom

Outlook will probably request the CD-ROM that contains Outlook (usually your MS-Office CD) Insert that disc in your CD-ROM drive and click OK to continue Outlook will then copy the files to your computer, and you will be asked to restart the computer once the operation is complete.

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If ever the problem you're having is not solved by following the instructions listed here, you can always e-mail us at [email protected] for some extra help.

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Author

Posted by Susan of Mesa Community College on October 14, 2003