After upgrading my BIOS, my computer will not boot further than a blue screen after asking which OS to load.

Question

I am currently using a celeron 1.4 Ghz, and it works fine with windows xp and mandrake linux. But when I installed my new MSI motherboard with AMI bios, pentium 4 (2.0 Ghz) and 512 MB ddr ram, windows will not boot. It gives me the option of which os to load, but it still just gives me a blue screen with some stop error on it. Everybody has told me to update my bios, which i have done, and it still won't work. I'm not sure if I am doing it wrong or what, but I am wondering if i could take it to one of your stores and have you check it out, and for what cost. Please call me or email me. (480) 924-5442 Thank you.

Answer

This question was answered on December 9, 2003. Much of the information contained herein may have changed since posting.

If you have upgraded your BIOS and your computer is still not working try replacing the chip with a new one from your board manufacturer Make sure that you did upgrade the BIOS with the correct version Also, check the video card for proper installation or move it to a different slot and check for conflicts Try these suggestions before taking it for repairs.

Colleen Foster

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Author

Posted by Student of Katharine Gibbs School - New York on December 9, 2003