Why your system is not working fine

Question

I recently purchased a brand new system that is running Windows XP and IE version 6.0.2800.1106, update version SP1. Starting yesterday I have had "missing information" on pages that I go to. For example, on your home page I have the menu box and all the options under it, but the rest of the page only displays the headers. "About Us", Ken's Columns, Free Newsletter, all of the topics are there, but there isn't any information or links below the headers. There isn't even room for them like on the normal page, the headers are all closer together.

On other web pages it seems as if the information is compressed into a very small area. I can't see anything under header bars but the mouse changes to a symbol indicating links as I move it under the header.

Do you have any idea of what might be causing this, the system worked fine for the first two days that I had it.

Thank you for your help!

Thad

Answer

This question was answered on November 4, 2004. Much of the information contained herein may have changed since posting.

Hello,

Please make sure all firewalls, pop up blockers and internet optimizers are

disabled Also, make sure you have gone to http://java.com and downloaded the

latest version of JAVA Also, if you are using Internet Explorer, please make

sure your privacy level is set to medium or lower Also, make sure your

browser window is the full screen.

Hope this helps..

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Author

Posted by Michael of Katharine Gibbs School - New York on November 4, 2004