Did you try this

Question

Due to a "blue screen" on bootup, I'm trying to boot in safe mode. In Users & Passwords, I have the box checked that requires the user to press CTRL-ALT-DEL before getting to the logon screen. Unfortunately, there appears to be no keyboard/mouse drivers loaded until you get to the logon screen, so when booting, the "Press CTRL-ALT-DEL" dialog comes up first, and without keyboard control, I can't go further. How to get around this?

JR

Answer

This question was answered on November 6, 2003. Much of the information contained herein may have changed since posting.

-It might be a virus infection to your harddrive

-Format the harddrive and re install the operating system

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Author

Posted by Student of Katharine Gibbs School - New York on November 6, 2003