While running windows 2000 I started receiving explorer.exe error message every time I tried to open a program. I formatted my hard drive to get rid of the problem and when I went to reinstall windows 2000, it could not load several files. I skipped over them but now it won't run windows. I have tried this several times and each time it gets worse--it won't install more and more files. I think I might have a virus. I thought formatting my hard drive would get rid of the problem but no luck. How can I get windows to run on my computer again? Is there a way to get rid of viruses without having a working version of windows running? I know my cd is good so that is not the problem. I would appreciate any help.
This question was answered on October 20, 2003. Much of the information contained herein may have changed since posting.
I had a hard drive with some similar problems the problem doesn't lie in the operating system it's just generally the hard drive that won't allow you to copy into certain sectors of the hard drive Depending on the type of hard drive you have you go to the manufactururs website and the download the hard drive utilities These should correct the problems that the drive have You would obviously have to download it from another computer in order to get the information because yours won't even fully boot Once you have it then all that is left to do is the reinstall the operating system then you should be finished If it doesn't work then you will have to send the hard drive back to the manufacturer.
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Posted by Student of Katharine Gibbs School - New York on October 20, 2003
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