Tech Tips for Non-Tech People!
Original Air Date: Nov 15, 2016
Search Scam Alert
When we want to learn anything about just about anything we turn to Google but when it comes to searching for help with computer problems, you need to be very careful.
Google searches for support on specific products can often be full of fake tech support companies posing as legitimate companies in order to victimize unsuspecting users.
For instance, searching for ‘McAfee Antivirus Tech Support’ can display many companies posing as tech support that have nothing to do with McAfee at all.
Another trick they can use is to post toll free numbers in the ads themselves because so many people will call the first number that comes up in search results, often without clicking on the ad to checkout the company first.
The lesson to be learned is that you can’t trust companies just because they show up in search results, because scammers have figured out how to game the system.
The best way to make sure you are getting the actual support resource for any company is to manually type their address and add a slash and the word “support" at the end.
For example, if you’re looking for McAfee support, you’d type in mcafee.com/support which will take your directly to their support page.
For more tips on avoiding this common search scam, check out my advice at DataDoctors.com/radio
https://www.datadoctors.com/help/columns/22031-Beware-the-Latest-Tech-Support-in-Search-Scams
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