Tech Tips for Non-Tech People!

Data Doctors Tech Tips | Ken Colburn & Brandon Disney
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Original Air Date: Nov 18, 2016

Troubleshooting Web Issues

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Because we're all spending so much more time on the Internet these days, hackers and cyber-theives are spending more time thinking of ways to exploit us.

Your web browser is how you view everything on the Internet, so more of the exploits are focusing on targeting all browsers.

It’s not unusual to have other issues pop up when using your browser either, so today’s tip is a troubleshooting suggestion when they do occur.

Make sure you install at least two different browsers on your devices so you can quickly track down Internet related issues.

When you start experiencing a problem, try switching to an alternate browser to see if the problem goes away. If it does, you’ll know that the browser may need some attention, like clearing the cache or running a malware scan.

If it doesn't change, your issue is more likely to be with your computer, router or modem, which should all be reset.

Chasing the wrong end of a problem can be avoided by spending some time with this simple troubleshooting procedure.