Tech Tips for Non-Tech People!
Original Air Date: Apr 14, 2017
Simple Web Troubleshooting Tip
If you've ever called tech support for help, you’ve been told that the 1st step to troubleshoot your issue is to restart your computer.
It’s amazing how many problems it can solve and when it comes to solving Internet problems, there’s an equally easy process most users overlook...clearing the browser cache.
Browser cache, spelled C A C H E is a host of items that you have already downloaded from previous surfing sessions.
By re-using the items that are already in your cache, all your devices can load web pages a lot faster because it isn’t necessary to download everything from the Internet.
But sometimes older stuff in the cache can cause a web page to load improperly, especially when it’s a site that requires log in credentials.
The next time you are experiencing problems at a specific website, you should give clearing the cache a try first.
If you aren’t sure how to clear your cache I’ve posted a link with instructions for the most common browsers at DataDoctors.com/radio