Tech Tips for Non-Tech People!
Original Air Date: Apr 26, 2017
Support Scam Alert!
These days, when we want to get info on anything we generally do a search using Google but when you’re searching for info when a problem pops up on your computer, you need to be extremely careful.
A growing issue with Google search results is with misleading tech support ads posing as legitimate companies in an attempt to victimize unsuspecting users.
For instance, if you search ’Norton Antivirus Tech Support’ you’ll get lots of companies posing as the official tech support site but they actually have nothing to do with the real company.
Another trick they employ is posting toll free phone numbers in the ads knowing that a lot of people will just call the number when it comes up in a search without ever clicking through to the ad’s landing page first.
For all intents and purposes, you can’t trust companies just because they show up in Google search result because scammers have figured out a way to game the system.
Here’s how to make absolutely sure you are getting the legitimate support resource from any company you do business with: just type their address in with a /support at the end.
For example, for Norton you would type Norton.com/support which will take you directly to their support page.
I’ve posted more tips for avoiding this growing scam at DataDoctors.com/radio