COVID-19 UPDATE: How Data Doctors is preparing & responding. Learn more >

Tech Tips for Non-Tech People!

Data Doctors Tech Tips | Ken Colburn & Brandon Disney
We give quick, one minute tech tips each weekday! Join us on a radio station near you as we talk tech. It's Tech Tips for Non-Tech People! You can post questions on our Facebook page anytime!

Original Air Date: Jul 1, 2016

Beware of Tech Support Google Ads

When a tough situation rears it’s ugly head on your computer and you want to find a toll-free tech support number, Google’s a great place to find it, right?


So many people are being victimized because of this thought because they call what they believe to be an official phone number for tech support that they got from searching Google.

Searching for ‘Norton Antivirus Tech Support’ for instance, will display many companies posing as official tech support but they have absolutely nothing to do with Norton.

Many of them prominently post toll free numbers, knowing that lots of people will just call the first number that appears in the search results.

We know of one elderly victim that was scammed out of over $7,000 because she thought she was working directly with Norton.

If you want to avoid this con game for any company that you want help from, the best way to get the real number is to manually type the company web address and add the word support to the end.

Like for instance.

I’ve posted more tips for avoiding this clever scam at