Tech Tips for Non-Tech People!
Original Air Date: Sep 8, 2016
Diagnostic Tool For The Internet
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When it comes to using the Internet, we’ve all become accustomed to a certain level of performance, so when things don’t work the way that we expect, frustration sets in.
Not knowing whether it’s the Internet connection or your computer or some other confusing geek speak like a DNS server or a firewall preventing access just adds to the problem.
The problem can be even more problematic on the road, when you have to get some work done using a hotel or coffee shop wifi connection that’s just not getting the job done.
A free tool for diagnosing these types of problems is available for Google Chrome and it can be a big help. The Connectivity Diagnostic browser add-on is a really easy way to do what it suggests: diagnose all of the variables that impact your surfing session.
Once the add-on is installed, you just click on it to run an extensive test that checks 9 different connectivity components and lets you know if any of them is causing your issues.
Even when you don’t have a clue what it’s telling you, the information comes in very handy when you call someone else for help!