Tech Tips for Non-Tech People!
Original Air Date: Oct 17, 2016
Web Troubleshooting Tip
Download the MP3
If you've ever had to call tech support, you know that one of the first steps in the troubleshooting process is to restart your computer.
It’s amazing how many problems that this simple step can solve and when it comes to common Internet related problems, there’s an equally easy step many people overlook...clearing the browser cache.
The cache which is spelled C A C H E is a copy of items that have been downloaded from previous surfing sessions.
By reusing items that are already in the cache, your computer, smartphone and even your tablet will load a website much faster because it doesn’t need to download every element from the Internet.
But on occasion, elements used from your cache can actually cause a website to no load properly, especially on pages that require you to sign-in.
So, the next time you are experiencing problems with a specific website, try the universal fix of clearing your cache first.
If you’re not sure how to clear your cache, I’ve posted a link to instructions for the most common browsers at DataDoctors.com/radio