Tech Tips for Non-Tech People!

Data Doctors Tech Tips | Ken Colburn & Brandon Disney
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Original Air Date: Feb 23, 2017



Dropped Wifi Connection Tip


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If staying connected to your Wifi network is a constant challenge, today's tip is for you.

In some cases, there may be a simple fix for a consistent dropping of your connection:change the channel!

For the common 2.4 Ghz frequency, there are 11 channels, but which one should you use?

For the most part, the best channels are 1, 6 or 11 because they are known as non-overlapping channels,but it’s still a guessing game, right?

The 2.4 Ghz radio band is on open spectrum that can be shared with just about everything wireless around you: cordless phones, baby monitors, garage door openers and even some Bluetooth earpieces can be just the beginning of the devices that can caues interference with your wifi connection.

Even worse, if you live close to others, the wifi network from your neighbor can also cause some interference in your home.

To help better select your channel, WIndows computers can download the NetSurveyor app which is free and will give you a graphical report on your least used channels.

Mac users can run a built-in utility know as Wifi Scan within the Wireless Diagnostics menu to accomplish the same thing.

I’ve got links on how to use both at DataDoctors.com/radio

The Windows NetSurveyor App: http://nutsaboutnets.com/netsurveyor-wifi-scanner

Mac Wifi Scan directions: http://www.letstalk-tech.com/access-wifi-scanner-macos-sierra

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