Tech Tips for Non-Tech People!
Original Air Date: Sep 21, 2017
Handy Web Diagnostic Tool
We’ve all expect a certain level of performance when we're surfing the Internet these days, so when it doesn't work the way that we want them to, it gets frustrating.
Sometimes it is because of your Internet connection and other times it may be your computer or some other confusing tech term like a 'DNS server' or firewall settings just to add to the fun.
This problem can be even more a problem for road warriors, when work has to get done using coffee shop wifi or a slow hotel connection that isn't cooperating.
An awesome free diagnostic tool for this scenario is available for the Google Chrome brower called the 'Connectivity Diagnostic' add-on. It's a really simple way to do what the name suggests: diagnose the variables that can impact using the Internet.
Once you install the add-on, you simply click on it whenever you want to run an extensive test that will check nine connectivity points and then it lets you know which one may be causing your issues.
Even if you do not know what the tool is telling you, the diagnostic info will come in handy when you call for help!