Tech Tips for Non-Tech People!
Original Air Date: Feb 19, 2020
Narrowing Browsing Issues
It’s important to understand that the bad actors on the Internet are targeting you through your Internet activities.
In order to view what’s online, you must use a browser of some sort, which is why they are targeting browsers more specifically these days.
With this in mind, one of the ways you can identify a browser-specific issue is by having more than one available for testing.
This tip applies equally to computers and mobile devices.
When you encounter an issue with your web surfing, switching to another browser on the same device is a good first step.
If the issue clears up, then you know that you have a browser-specific issue like a caching issue or something that has infected your browser.
When you swap browsers and the issue remains, you’ll know that the problem is more connection-based.
Going through this process can save you and anyone you call for help lots of time because you avoid troubleshooting the wrong side of the equation.