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Tech Tips for Non-Tech People!

Data Doctors Tech Tips | Ken Colburn & Brandon Disney
We give quick, one minute tech tips each weekday! Join us on a radio station near you as we talk tech. It's Tech Tips for Non-Tech People! You can post questions on our Facebook page anytime!

Original Air Date: Oct 16, 2015

Clearing Your Cache

Anyone that’s ever called tech support has been told that the first step in troubleshooting is to restart your computer.

It’s surprising how many issues that it can solve and when it comes to Internet problems, there’s an equally simple step most people overlook...clearing your browser cache.

The cache, spelled C A C H E is a collection of items that you’ve already downloaded from previous sessions.

By reusing items that’re in the cache, your computer, smartphone or tablet can load a page much faster because it doesn’t have to download everything from the Internet.

But sometimes items pulled from the cache can actually cause a page not to load properly, especially if it’s a site that requires you to log in.

The next time you’re having a problem with a specific site, try clearing the cache as your first fix.

Not sure how to do it? I’ve posted a link to instructions for the most common browsers at