Data Doctors Reviews Pg 2084 - Computer Repair & Data Recovery

OUR REVIEWS

Recent Reviews for Data Doctors

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Review

Rating Snapshot

Five Star Reviews

54,741

Average Monthly Ratings

Overall (lifetime)

4.8

31246-31260 out of 57,872 Reviews

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Peter Heguy 4584 days ago

Data Doctors Flagstaff, AZ

I have purchased computer from you in past and returned for a new laptop this time. Your staff was very helpful and understanding.

Featured Employee

Frank J.
Store: Flagstaff
Average Rating:

(33 Recent Reviews)

Chuck Prigge 4585 days ago

Data Doctors Woodbury, MN

I brought my computer in because it was operating very slowly. It would get hung up at times and wait times were very long trying to bring up e-mail or other programs. Since returning home the problems continue to exist, I even think they are slightly worse. Very disappointed for spending about $200. I've been to this store before with similar problems and on returning home I was happy with improved performance - not so this time.

Featured Employee

Frank J.
Store: Woodbury
Average Rating:

(33 Recent Reviews)

Tina Connelly 4585 days ago

Data Doctors Chandler, AZ

Jeff and Michael at the Chandler location are always very helpful and patient in explaining technical issues to a non-technical customer. Data Doctors is our go-to provider for PC service and, when needed, new hardware.

Featured Employee

Frank J.
Store: Chandler Heights
Average Rating:

(33 Recent Reviews)

Russ Wilson 4585 days ago

Data Doctors Phoenix, AZ

Excellent service. Store personnel were both personable and professional. Explanations thorough and understandable. Thank you

Featured Employee

Curtis S.
Store: Paradise Valley
Average Rating:

(95 Recent Reviews)

Crystal Dennis 4585 days ago

Data Doctors Maricopa, AZ

I felt that Dale explained the systems and the problems that were being encountered. I thought I would have to buy the new Windows 8 because I had read that windows would no longer be supported older versions, but Dale let us know that we are good with Windows Vista for a while. He also spoke to me about a protection plan, that I did sign up for and spoke with me about a laptop that I've been interested in getting.

Featured Employee

Connor S.
Store: Maricopa
Average Rating:

(22 Recent Reviews)

Gilford Robinson 4585 days ago

Data Doctors Orlando, FL

[Review posted on Google]

Featured Employee

Frank J.
Store: Orlando
Average Rating:

(33 Recent Reviews)

David Hall 4585 days ago

Data Doctors Phoenix, AZ

Thanks to Steve the technician my computer is now functioning again after almost a week of being in the shop. Andrew (manager) initially took in my computer on Wednesday April 16th with a promise date of late Friday or Saturday morning. When I called the store on late Friday afternoon Steve answered the phone and wasn't able to give me a status on my computer and told me he hadn't even seen it that week. He noted further that it had been a busy week and they were backlogged at least a week, something Andrew failed to share with me when I checked in on the previous Wednesday. I told Andrew at the time I checked in that I need my computer Saturday latest to access some important insurance docs that needed to be sent the following Monday. He assured me this would not be a problem. Soooo, bright and early Saturday morning I showed up at the store and was greeted by Steve. Andrew was no where to be seen. I gave Steve the info and after a bit he located my system and found that there was no information accompanying it on what was wrong or what fixes were needed. I told him what Andrew had said on check-in the previous Wednesday and he apologized saying there was no way it could have been done by the time he committed. I proceeded to explain to Steve what was wrong with my computer and what was needed to get it up and running. He said the software would have to be ordered from the warehouse and the earliest it would be done would be late Tuesday or Wednesday. I told him there was a critical document on my system that had to be retrieved and mailed no later than Monday. He said if I could get him a flash drive and tell him where the doc was stored he would retrieve the file for me. I returned with a flash drive and left shortly with the retrieved document, thanks to Steve's help. Steve repaired my system over the next couple of days and returning it to me early Wednesday afternoon. He did an excellent job and took the time (almost an hour) to run through all the new software features and to ensure that all my files had been successfully transferred over. Truthfully if it weren't for Steve I would not return to this store. Prior to this experience I had worked with the previous store manager, James and found him to be honest, competent and responsive. I find these same characteristics in Steve but unfortunately can not say the same for Andrew the store manager. I will continue to use this location as long as I have a positive experience. I will not deal with Andrew further and if he is the only option there I will go elsewhere.

Featured Employee

Delani D.
Store: Ahwatukee
Average Rating:

(35 Recent Reviews)

Sean Lay 4586 days ago

Data Doctors Maricopa, AZ

[Review posted on Google]

Featured Employee

Donald S.
Store: Maricopa
Average Rating:

(22 Recent Reviews)

George Olson 4586 days ago

Data Doctors Chandler, AZ

I had some problems printing PDF format documents. Hope fully it will get better.

Featured Employee

Frank J.
Store: Chandler Heights
Average Rating:

(33 Recent Reviews)

Karen Bagwell 4586 days ago

Data Doctors Phoenix, AZ

Service was great!

Featured Employee

Justin C.
Store: Paradise Valley
Average Rating:

(95 Recent Reviews)

James Miller 4586 days ago

Data Doctors Phoenix, AZ

the guys did a great job on my Mac Mini.

Featured Employee

Delani D.
Store: Ahwatukee
Average Rating:

(35 Recent Reviews)

Mike Massung 4586 days ago

Data Doctors Glendale, AZ

Great experience. I took my desktop in because it kept crashing unexpectedly. Data Doctors removed malware and cleaned up the computer, making it run like new.

Featured Employee

Haidyn F.
Store: Arrowhead
Average Rating:

(55 Recent Reviews)

Candra Hunt 4586 days ago

Data Doctors Scottsdale, AZ

Justin was very knowledgeable and very through and was a delight to work with. He is an asset to your company. Thank your for such a great experience. Candra Hunt

Featured Employee

Frank J.
Store: Pinnacle Peak
Average Rating:

(33 Recent Reviews)

Peter D. Relyea 4586 days ago

Data Doctors Chandler, AZ

Dear Data Doctors: Sorry for late response. I am still learning the ways and means of my new computer. Boy, do I just love it! Keep up the good work. Jeff and Mike did an excellent job setting me up to replace my old Windows XP. Pete

Featured Employee

Frank J.
Store: Chandler Heights
Average Rating:

(33 Recent Reviews)

Dennis Meacham 4587 days ago

Data Doctors Phoenix, AZ

[Review posted on Google]

Featured Employee

Justin C.
Store: Paradise Valley
Average Rating:

(95 Recent Reviews)

Joseph La Bianco 4587 days ago

Data Doctors Maricopa, AZ

great service from Dale , he answered all my questions and concerns, and was extremely helpful. Thank You Joe La Bianco

Featured Employee

Donald S.
Store: Maricopa
Average Rating:

(22 Recent Reviews)

31246-31260 out of 57,872 Reviews

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