Data Doctors Reviews Pg 2249 - Computer Repair & Data Recovery

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54,741

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Overall (lifetime)

4.8

33721-33735 out of 57,872 Reviews

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William Carroll 5111 days ago

Data Doctors Wayzata, MN

[Review posted on Google]

Featured Employee

Frank J.
Store: Wayzata
Average Rating:

(33 Recent Reviews)

Larry Myatt 5111 days ago

Data Doctors West Roxbury, MA

[Review posted with the BBB]

Featured Employee

Frank J.
Store: Boston
Average Rating:

(33 Recent Reviews)

Janet Blackwell 5112 days ago

Data Doctors Gilbert, AZ

I would recommend Data Doctors to my friends based on my Dad's experience. However, I will not and would not take my computer back to the store at Higley & Pecos in Gilbert, AZ. I paid the $59.00 to have the diagnostics run on the system and I knew there was an issue with my Windows 7 software that had been installed while I was living in Costa Rica which I explained to the tech. After the diagnostics were completed the tech contacted me to say that all my hardware and drivers were fine but the system corrupted. It would cost $360.00 to purchase the Windows 7 software along with the overhaul to pull the data and re-load the data. No problem and the work was authorized. (2) days later I took in my copy of the Windows Office 2007 to have that reloaded onto the computer and I was told they would contact me when it was ready. The following day I had not heard anything so I called the store and was told that there seemed to be a problem with a few "clusters" or "sectors" on the Hard-drive and it might have to be replaced. The cost to that would be $109.00 but it was on sale for $89.00. He then stated that he wanted to do some more work on the computer and that it might be possible to repair this. They would keep me posted. Several hours later, a different tech called me to say my computer was ready except for the CD/DVD player wasn't really working and they had a unit that was available to install for $69.00. Nothing was mentioned about the Hard-drive. I then asked him about the Hard-drive and he backed up a little saying that it appeared they had been able to resolve that issue by using some of their softward that apparently repairs these problems. I told him I would be in to pick up the computer and to not worry about the CD/DVD player. After hanging up the phone I felt as though I had been given the run around. I called the store and asked the technician what all the $59.00 diagnostic test actually clarified and what issues did it cover? The first thing the technician stated was that it would show if there were any issues with the Hard-drive (bad sectors), problems with other hardware, etc....... I then asked why it did not show the bad sectors on my hard-drive when the diagnostics were run and then began a big run-around explaination of how complex the computer was and sometimes it was necessary to run a practical application in order to find these things and this is what he deals with everyday and blah, blah, blah, blah, blah. After I discussed this with my dad, he recommended that I fill out the survey. Assured me that it would be the first thing I would see when I started the computer. Not there. Contacted the store this afternoon and he assured me it was on my desktop but if I couldn't find it (again, not there) then I could go to the website. Needless to say, I will not be returning to this particular store. My dad is an avid follower of Data Doctors and swears by the store he uses in Indiana. He's never had a problem if there is a problem in the future I will probably use a different Data Doctors in my area.

Featured Employee

Dustin G.
Store: South Gilbert
Average Rating:

(60 Recent Reviews)

Anonymous 5112 days ago

Data Doctors Phoenix, AZ

[Review posted on Facebook]

Featured Employee

Delani D.
Store: Ahwatukee
Average Rating:

(34 Recent Reviews)

Anonymous 5112 days ago

Data Doctors Phoenix, AZ

[Review posted on Facebook]

Featured Employee

Justin C.
Store: Paradise Valley
Average Rating:

(95 Recent Reviews)

First Presbyterian Church 5112 days ago

Data Doctors Freehold, NJ

We are just so happy that Edward was able to fix our computer. Thank you so much.

Featured Employee

Frank J.
Store: Freehold
Average Rating:

(33 Recent Reviews)

Anonymous 5112 days ago

Data Doctors Cave Creek, AZ

[Review posted on Google]

Featured Employee

Frank J.
Store: Tatum Ranch
Average Rating:

(33 Recent Reviews)

WSBrack 5113 days ago

Data Doctors Chandler, AZ

Drew Kendrick installed a new hard drive and restored my system after a partial failure of the existing hard drive. He was terrific!!! He is a great face for your company and represented you in a most professional manner.

Featured Employee

Scott F.
Store: Chandler
Average Rating:

(73 Recent Reviews)

Anonymous 5113 days ago

Data Doctors Chandler, AZ

[Review posted on Google]

Featured Employee

Frank J.
Store: Chandler Heights
Average Rating:

(33 Recent Reviews)

Bob Cantor 5114 days ago

Data Doctors Chandler, AZ

Jason at the Alma School & Germann store was friendly, knowledgable and very helpful.

Featured Employee

Brendon P.
Store: Ocotillo
Average Rating:

(70 Recent Reviews)

Anonymous 5114 days ago

Data Doctors Scottsdale, AZ

Bernell and Nathan were really helpful. Thank you.

Featured Employee

Frank J.
Store: South Scottsdale
Average Rating:

(33 Recent Reviews)

Debra Mitchell 5114 days ago

Data Doctors Gilbert, AZ

I have been to Data Doctors in the past and was VERY satisfied with my service, however, this visit on Nov. 5-6 I was VERY UNSATISFIED with my service. The service reps were inconsistent with the information they provided me. One service rep - (Andrew)stated that he called me to pick up my computer, however, that was untrue! Another service rep - (Cory) stated that my computer had "a little malware" still on it...............I asked "would you use it like this?" he said "yes"...............then Andrew calls me and alarmingly says "your computer is REALLY infected..........you need the full service...... I would like to speak to someone about my service............please call me! 480 545-1051 Debra Mitchell

Featured Employee

Travis F.
Store: Gilbert
Average Rating:

(59 Recent Reviews)

Anonymous 5114 days ago

Data Doctors Phoenix, AZ

i enjoyed the good knowledgable staff.

Featured Employee

Delani D.
Store: Ahwatukee
Average Rating:

(34 Recent Reviews)

Julie Travis 5114 days ago

Data Doctors Dallas, TX

Do something to retain staff -- I'm always happy with the assistance I get, but it's always a different person. Maybe you should pay more? I make a relationship with someone, feel good about our conversations, feel like I can trust them and POOF -- they're gone! Not the best way to build a business.

Featured Employee

Frank J.
Store: NE Dallas
Average Rating:

(33 Recent Reviews)

Susan J Johnson 5114 days ago

Data Doctors Chandler, AZ

[Review posted on Google]

Featured Employee

Frank J.
Store: Chandler Heights
Average Rating:

(33 Recent Reviews)

Anonymous 5115 days ago

Data Doctors Glendale, AZ

[Review posted on Google]

Featured Employee

Thomas R.
Store: Arrowhead
Average Rating:

(55 Recent Reviews)

33721-33735 out of 57,872 Reviews

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Data Doctors Wayzata, MN

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Data Doctors Gilbert, AZ

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Data Doctors Phoenix, AZ

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Data Doctors Phoenix, AZ

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Data Doctors Chandler, AZ

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Data Doctors Chandler, AZ

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Data Doctors Scottsdale, AZ

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Data Doctors Gilbert, AZ

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Data Doctors Phoenix, AZ

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Data Doctors Dallas, TX

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Data Doctors Chandler, AZ

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