Data Doctors Reviews Pg 2292 - Computer Repair & Data Recovery

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4.8

34366-34380 out of 57,872 Reviews

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Dan Mcauliffe 5276 days ago

Data Doctors Phoenix, AZ

[Review posted on Google]

Featured Employee

Curtis S.
Store: Paradise Valley
Average Rating:

(95 Recent Reviews)

Phyllis Gholson 5276 days ago

Data Doctors Phoenix, AZ

the computer worked when I got it back but had to figure out how to take it off WIFI and put it back on direct connection to internet and to get my internet icon back on the screen. When it was brought in the tech was surly and said if I had brought it in every 90 days for servicing I probably wouldn't have had it crash....News Flash. I had had the computer in about 100 days before because it had crashed and the Trend security program was put on. When I checked out this time, I was charged again the $59 for Trend and my card was right in front of the person with the install date of 2/10/2012. I ws credited but it was a careless mistake that shouldn't have been made. Quite frankly, if I could find another company that can repair computers as effectively as you do I would change because your customer facing people leave a lot to be desired in customer service to people that aren't on their level tech wise in helping them to get their systems back to normal after the repairs.

Featured Employee

Francisco N.
Store: Central Phoenix
Average Rating:

(74 Recent Reviews)

Donald Hochberg 5276 days ago

Data Doctors Phoenix, AZ

Both Joe and brian,were extremley wonderful,they took care of me ,explained my problem,how they were gooing to fif it and everything came out great. Keep up the good work Don Hochberg

Featured Employee

Curtis S.
Store: Paradise Valley
Average Rating:

(95 Recent Reviews)

Frank McIntire 5276 days ago

Data Doctors Chandler, AZ

[Review posted on Angie's List]

Featured Employee

Zachary G.
Store: Ocotillo
Average Rating:

(70 Recent Reviews)

Jerry Metzler 5277 days ago

Data Doctors Phoenix, AZ

[Review posted on Facebook]

Featured Employee

Francisco N.
Store: Central Phoenix
Average Rating:

(74 Recent Reviews)

gary libbos 5277 days ago

Data Doctors Phoenix, AZ

[Review posted on Facebook]

Featured Employee

Delani D.
Store: Ahwatukee
Average Rating:

(34 Recent Reviews)

grady watkins 5277 days ago

Data Doctors Glendale, AZ

[Review posted on Google]

Featured Employee

Haidyn F.
Store: Arrowhead
Average Rating:

(55 Recent Reviews)

Frank P Molite 5277 days ago

Data Doctors Gilbert, AZ

Aaron was very helpful. The work was completed in a timely mannor. I installed Tune up utilities 2012 and it prevented my puter from booting. My puter is better now, however I must unplug it everytime in order for it to boot. I wish they could have totally fixed the problem

Featured Employee

Zachary S.
Store: Gilbert
Average Rating:

(58 Recent Reviews)

Paul Koerner 5277 days ago

Data Doctors Chandler, AZ

[Review posted on Google]

Featured Employee

Scott F.
Store: Chandler
Average Rating:

(73 Recent Reviews)

Candy Haggins 5278 days ago

Data Doctors Boulder, CO

Jake is great! He is very patient and helpful to me as well as others who do not understand the inner workings of the computer.

Featured Employee

Frank J.
Store: Boulder
Average Rating:

(33 Recent Reviews)

Kenneth Elias 5278 days ago

Data Doctors Gilbert, AZ

Brought my computer in for servicing mostly to chwck for viruses. They found 47 viruses that my so-called anti-virus program couldn't. Andrew and Aaron were very helpful in ridding my computer of these viruses and getting it back up to oeak performance.

Featured Employee

Zachary S.
Store: Gilbert
Average Rating:

(58 Recent Reviews)

Anonymous 5278 days ago

Data Doctors Glendale, AZ

[Review posted with the BBB]

Featured Employee

Haidyn F.
Store: Arrowhead
Average Rating:

(55 Recent Reviews)

Patrick Learned 5278 days ago

Data Doctors Tucson, AZ

Guys were great in the store, friendly & very knowledgeable. Simple thing of getting the home phone number correct led to at least a day's delay in getting done by the date I needed though. Ultimately I stayed up late last night so that I could complete many tasks that I needed to have done by the end of the month. Got caught up so in the end everything turned out ok but it would have been nice to have gotten the computer back a little sooner. Travis was very apologetic and did a great job in handling the situation from a customer service perspective which is ultimately what any business is all about.

Featured Employee

Frank J.
Store: Tucson
Average Rating:

(33 Recent Reviews)

Hal Marron 5279 days ago

Data Doctors Phoenix, AZ

Communication could be better. I was told by Joe that I would hear Tuesday morning about the status of my computer repair. I waited until about 5 pm and then called the store. I found out that Joe had gone on vacation, but that my computer was almost done and would be ready by the next afternoon. I had not heard from Data Doctors by the next afternoon, but as I was in the area decided that I would stop by and personally check the status. The person working was the only person there. he told me that over the weekend lots of people apparently had problems and they were flooded on Tuesday. As my computer had been in for over a week I did not really want to hear that I was being pushed back for new customers. I was told that they were almost done and they would have it ready by the next morning. Again, I had a meeting in the area of your store the next morning and decided to stop by around 11 am. I was again told that the computer was not ready. Much to thier credit they did complete the work by about 3 pm and I was able to pick it up.

Featured Employee

Justin C.
Store: Paradise Valley
Average Rating:

(95 Recent Reviews)

Victoria Stallings 5279 days ago

Data Doctors Gilbert, AZ

STaff were very helpful.

Featured Employee

Zachary S.
Store: Gilbert
Average Rating:

(58 Recent Reviews)

Jason Burgess 5279 days ago

Data Doctors Phoenix, AZ

[Review posted on Facebook]

Featured Employee

Delani D.
Store: Ahwatukee
Average Rating:

(34 Recent Reviews)

34366-34380 out of 57,872 Reviews

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