Tech Tips for Non-Tech People!
Original Air Date: Jan 13, 2017
Avoid Waiting On Hold with LucyPhone
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Yesterday's tip was how to use GetHuman.com to find contact information when you need help from major companies.
Today's tip is about a website that works with GetHuman so you aren't stuck sitting on hold when you do finally reach the customer service department.
The site is called Lucyphone and it can wait in your spot whenever you call recognized support numbers and get put on hold!
Using Lucyphone to call support lines allows you to press the star button twice if you get put on hold so their system can call you back when an agent actually does get on the line.
To use this useful tool, simply put the customer service phone number along with your own number and then click on the connect button.
This will generate a call to your phone from the Lucyphone system with options to either connect or get instructions, like how to record your message for the person answering when they actually pick up the call.
You can even tell Lucyphone to connect to completely different number when the agent finally does pick up.
Learn more about this great free service at http://Lucyphone.com