Tech Tips for Non-Tech People!
Original Air Date: Nov 6, 2019
Checked Your Junk Folder Lately?
It seems that no matter how many ways we try to filter out junk email messages, some of it find a way into our Inbox.
Spam filters use a myriad of processes to screen out spam, but they aren’t perfect which means that some good messages can get caught up in the junk filters.
The various rules used to try to determine whether a message is ‘ham’ or ‘spam’ can be thrown off by the use of certain words or images in the message.
With this in mind, we wanted to remind you all to periodically check your junk folders for messages that were improperly marked as spam. If you don’t check it regularly, you won’t be able to catch these mistakes made by the automated filters, which can be trained.
If you’re folder is loaded with old messages, rather than scrolling through the whole list, try searching through the messages using keywords or names of people you’ve been waiting to hear from.
If and when you run across a message that was improperly filtered, you can tell your email program that it’s not junk so it will know not to filter them in the future.
This routine housekeeping is easiest when you do it on a regular basis, so consider creating a reminder to check your junk folder regularly.