Tech Tips for Non-Tech People!

Data Doctors Tech Tips | Ken Colburn & Brandon Disney
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Original Air Date: May 6, 2016

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Much of what you do on the Internet is sped up through a process called ‘caching’ which keeps elements of previously visited websites in a temporary space on your computer.

Caching allows sites to load faster because it doesn’t have to pull every image, frame, video or body of text down from the Internet.

Loading these elements from your local hard drive is so much faster, but sometimes this can work against you.

If you’ve ever gone to a website looking for information that you can’t find or a site that doesn’t load properly, it's possible that your just looking at an incomplete cached version of the site from your computer.

The next time this happens, give this a try: hold the CTRL button down and tap the F5 key at the top of your keyboard.

This universal shortcut works on all the major browsers and is a command that tells your computer to skip the cache and download everything from the website.

It’s a really quick way to troubleshoot strange website behaviours because if everything loads properly, you’ll know its time to clear the browser’s cache

More info at:'s-Cache