Data Doctors Reviews Pg 3702 - Computer Repair & Data Recovery

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55516-55530 out of 56,133 Reviews

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kent golden 8062 days ago

Data Doctors Gilbert, AZ

[Review posted on Google]

Featured Employee

Nathan G.
Store: Gilbert
Average Rating:

(54 Recent Reviews)

elaine israel 8062 days ago

Data Doctors Phoenix, AZ

[Review posted on Google]

Featured Employee

Frank J.
Store: Arcadia
Average Rating:

(33 Recent Reviews)

Elaine Nemesi 8062 days ago

Data Doctors Scottsdale, AZ

Excellent service ... everything we asked for was handled + some additional clean up and attention to detail that we appreciated.

Featured Employee

Frank J.
Store: Pinnacle Peak
Average Rating:

(33 Recent Reviews)

Anonymous 8063 days ago

Data Doctors Gilbert, AZ

[Review posted on Google]

Featured Employee

Zachary S.
Store: Gilbert
Average Rating:

(54 Recent Reviews)

Anonymous 8063 days ago

Data Doctors Phoenix, AZ

John and Joe are awesome!!!!!!!!!!!!!!!!

Featured Employee

Frank J.
Store: Arcadia
Average Rating:

(33 Recent Reviews)

Don 8064 days ago

Data Doctors Gilbert, AZ

Excellent customer appeal at first contact. Fair, yet not lowest, prices. Convenient location. Equipment ready when promised. Equipment tested after repair in my presence. Overall, better than expected experience. I will be back. Dr. Pat in Gilbert

Featured Employee

Zachary S.
Store: Gilbert
Average Rating:

(54 Recent Reviews)

Anonymous 8064 days ago

Data Doctors Glendale, AZ

[Review posted on Google]

Featured Employee

Joshua M.
Store: Arrowhead
Average Rating:

(56 Recent Reviews)

Ontrak Construction Inc. Dan Saban 8066 days ago

Data Doctors Gilbert, AZ

[Review posted on Google]

Featured Employee

Nathan G.
Store: Gilbert
Average Rating:

(54 Recent Reviews)

McGee's Indian Art 8066 days ago

Data Doctors Flagstaff, AZ

I was delighted that they were able to recover my data - however, when I checked the system in, I was only asked "where do you keep MOST of your data," to which I replied "on the desktop and in ''My Files'' folders." The employee who checked me in jotted that down, and didn''t ask me anything else. I didn''t know that I would need to explain to him that there were other files located elsewhere that were just as important - for example, my email files. When I received the computer, everything in the desktop and "My Files" was recovered, but my emails and other data was lost simply because I did not know I needed to specify that I wanted those areas recovered. All I knew was that I didn''t have access to any of my information any longer and I assumed that they would recover everything, while they assumed that I ONLY wanted what was stored in those TWO places. Needless to say, it was bitter sweet when they told me that they had recovered everything but the emails. What made it worse was that the technician told me that he should have just gone ahead and recovered all of that anyway because he thought it was interesting that it didn''t appear on the work order. The least they could have done was call to double check. It was a tough pill to swallow when he told me that he COULD HAVE recovered that information as well, but just didn''t because it wasn''t listed - only "desktop" and "My Files" was listed. My advice is that the person checking the computer in ought to be very thorough in explaining and asking the customer about possible areas of importance, such as the desktop, my files, AND email or any other folders with important information - and not assume anything. Secondly, the technician ought to follow up with the customer if he thinks there might be other info that the customer would like recovered. Overall, I had a good experience, but I was a little sick that we lost the emails unnecessarily. Hopefully these suggestions can benefit you and your future customers. Many thanks, Brandon Bosworth McGee''s Indian Art

Featured Employee

Frank J.
Store: Flagstaff
Average Rating:

(33 Recent Reviews)

Chad Faltz 8066 days ago

Data Doctors Gilbert, AZ

I was a bit dissapointed when my wife brought home our computer. Both her and I were under the impression it was fixed without reinstalling the Windows ME appllication... Now I need to use my Recovery CD to reinstall software that was pre-bundled on the machine and I''m stuck doing what I paid you almost $300 to do...I may create furhter problems without even realizing it...and wipe out any fixes you made or sotware you installed. In the future I would recommend your technicians place a simple phone call alerting your costumers of what the inital diagonis is and what actions need to be taken. If this would of happend I would of brought my Recovery CD''s in so you could of reinstalled the applications that we need. Sorry if I misspleeled anything...Since I don''t have any applications on my machine, my email wouldn''t run a spell check. Thanks, Chad

Featured Employee

Nathan G.
Store: Gilbert
Average Rating:

(54 Recent Reviews)

Anonymous 8066 days ago

Data Doctors Scottsdale, AZ

The appointment went well But the price was too damn high. I did understand the cost before I the tech came to my house. But I feel with the equipment I purchased ,there should have been some kind of price break. I feel $500 bill for a residence is to much. A business is able to write this expense off on taxes . But for a private homeowner this is a great expense. Please at least consider the possiblity of a different pricing schedule for private residences. Thank you for your time in this matter. Glenn Joplin

Featured Employee

Frank J.
Store: South Scottsdale
Average Rating:

(33 Recent Reviews)

Rick Bereit 8066 days ago

Data Doctors Flagstaff, AZ

There is a great team of folks at the flagstaff store.

Featured Employee

Frank J.
Store: Flagstaff
Average Rating:

(33 Recent Reviews)

michael peterson 8066 days ago

Data Doctors Phoenix, AZ

Ryan and John were very nice and courtious. They answered all of my questions. When I received the computer back there was a new problem. I took it back to the shop and they fiddled with it and we thought it was fixed but when I returned home I encountered the same problem.

Featured Employee

John C.
Store: Central Phoenix
Average Rating:

(68 Recent Reviews)

The Brown Group 8066 days ago

Data Doctors Phoenix, AZ

I purchased my machine from Data doctors so I would not have to fight the Best Buy experience. The srevice would have been great if Data doctors had the basic part on hand. This was a simple warrantee service with generic parts that should have been on hand. I am now uncertain where to purchase my wifes replacement unit.

Featured Employee

Thomas R.
Store: Paradise Valley
Average Rating:

(92 Recent Reviews)

Predix 8067 days ago

Data Doctors Scottsdale, AZ

Steve, Elaine and Lisa were alll very accomodating and patient with me. I greatly appreciated the customer service and the time spent with me. Unfortunately, we couldn''t fix my computer but they took the time for the data recovery and transferred data for me. Excellent service. Thank you! Lori Oakey CEO/President Predix, Inc.

Featured Employee

Frank J.
Store: Pinnacle Peak
Average Rating:

(33 Recent Reviews)

Stephen Chylinski 8067 days ago

Data Doctors Scottsdale, AZ

I greatly appreciate your understanding and cooperation on this matter.

Featured Employee

Frank J.
Store: South Scottsdale
Average Rating:

(33 Recent Reviews)

55516-55530 out of 56,133 Reviews

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