Data Doctors Tech Tips

Tech Tips for Non-Tech People

We give quick, one minute tech tips each weekday! Join us on a radio station near you as we talk tech. It's Tech Tips for Non-Tech People! You can post questions on Facebook anytime!

« First | < Previous | Next > | Last »


oTranscribe Aired: 02/05/2014
If you’ve ever been tasked with the chore of transcribing a recorded interview or voice message more...

If you’ve ever been tasked with the chore of transcribing a recorded interview or voice message on your computer, you know how inefficient things can get.

You have to open multiple programs and bounce back and forth to start and stop the audio in order to properly capture all of the words.

Whether you have to do this on a rare occasion or on a regular basis, I’ve got an awesome free utility for you to bookmark.

It’s called oTranscribe.com and it’s brilliantly simple.
Just upload the sound file to their web interface and suddenly, everything you need to get the job done is in one place.

The online word processor has the sound controls built right into the page and all of the commands can be used with just your keyboard.

Want to start and stop the audio? No need to reach for the mouse, just tap the Escape key. Need to slow down or speed up the audio to match your typing speed? No sweat!

http://otranscribe.com - bookmark this one!

Connectivity Diagnostics Aired: 02/04/2014
We’ve all come to expect a certain level of performance when we use the Internet and when thing more...

We’ve all come to expect a certain level of performance when we use the Internet and when things don’t work the way we expect them to, frustration sets in.

Not knowing whether it’s your computer, the Internet connection itself or some other confusing technical term like a DNS server or a firewall blocking access makes solving the problem complicated.

This can be especially problematic on the road, when you need to get work done via a hotel or coffee shop wifi connection that’s just not working for you.

That’s where a free diagnostic tool for Google Chrome can be a big help. The connectivity diagnostic browser app is a quick and simple way to do what it suggests: diagnose all of the items that impact your connectivity.

Once you install the app, just on click it and an extensive test is run to check 9 different connectivity items and lets you know if any of them is causing your problem.

Even if you don’t understand what its telling you, the information can be very useful when you call someone for help!

http://goo.gl/H6VGqx

Password Management Tools Aired: 02/03/2014
Last week, I explained why it’s so dangerous to use the same password on multiple sites, but th more...

Last week, I explained why it’s so dangerous to use the same password on multiple sites, but this always leads to the question of how the heck can I remember so many passwords?

The answer is you can’t, you need to use some form of password manager to create long, secure passwords for each of your online accounts.

Password managers are designed to create and manage all your passwords across all your devices and websites in a secure manner so all you have to remember is one password.

They all have password generators, auto form fillers, encrypted storage of your passwords, 2 factor authentication and integrate with your browsers and mobile devices.

Password managers can get a little complicated to initially setup for non-technical folks, but once its setup, they’re pretty simple to use.

One of my personal favorites is from LastPass which comes in both free and premium versions. Start with the free version and pay the $12 a year if you wan the premium features.

This issue is too important to ignore, so get help setting it up if you need it.

https://lastpass.com/features_free.php

Password Databases Aired: 01/31/2014
It’s time for another Data Doctors Tech Tip! Data breaches are nothing new and pre-date comp more...

It’s time for another Data Doctors Tech Tip!

Data breaches are nothing new and pre-date computers; there are news articles from the late 1800’s about thieves stealing important records.

Where there’s data, there are thieves and 2013 was one of the worst years on record for the volume of records exposed by data breaches.

It’s extremely important to understand that if any of your accounts are ever breached, you can never use the associated password ever again.

Hackers long ago started compiling huge databases of stolen passwords, because they know how many people use the same password on multiple sites.

Whenever they go after targets, they don’t have to start by guessing, they just simply check to see if the hashed password exists in the stolen password database.

If you aren’t sure if any of your accounts have ever been breached, there are couple of websites that we’ve posted at DataDoctors.com/radio that will allow you to a quick check based on your e-mail address or username.

https://haveibeenpwned.com
https://shouldichangemypassword.com

Keeping track of lots of complicated passwords is hard, so on Monday, I’ll share some tips on how to securely manage lots of passwords!

USB Dog ID Aired: 01/30/2014
USB drives are about as common as floppy disks were back in the day and if you’re like most peo more...

USB drives are about as common as floppy disks were back in the day and if you’re like most people, you have a drawer full of older units that are just too small for today’s huge file loads.

If you do, here’s an interesting way to repurpose those old USB drives: turn them into a dog ID tag!

A user on the Instructables.com website came up with the suggestion as a high-tech way for a lost dog to be easily identified.

Simply create a text file, word document or PDF file that contains your preferred way to be contacted in the event your dog gets lost and copy it to the USB drive.

Unlike a standard tag, you can provide lots of additional information like vaccination records, whether the dog is child friendly or gets along with other dogs, or if the dog has been microchipped.

Attach it to the dog’s collar and wrap it with duct tape to help protect it and you’re all set.

A chipped dog has to be taken to a vet to be identified, but a USB drive can be used by just about anyone to identify the owner.

Website Loading Tip Aired: 01/29/2014
Much of what you do on the Internet is sped up through a process called ‘caching’ which keeps e more...

Much of what you do on the Internet is sped up through a process called ‘caching’ which keeps elements of previously visited websites in a temporary space on your computer.

Caching allows sites to load faster because it doesn’t have to pull every image, frame, video or body of text down from the Internet.

Loading these elements from your local hard drive is so much faster, but sometimes this can work against you.

If you’ve ever gone to a website looking for information that you can’t find or a site that doesn’t load properly, it's possible that your just looking at an incomplete cached version of the site from your computer.

The next time this happens, give this a try: hold the CTRL button down and tap the F5 key at the top of your keyboard.

This universal shortcut works on all the major browsers and is a command that tells your computer to skip the cache and download everything from the website.

It’s a really quick way to troubleshoot strange website behaviours because if everything loads properly, you’ll know its time to clear the browser’s cache

http://www.wikihow.com/Clear-Your-Browser's-Cache

Free is one of the most powerful words on the Internet, especially when what you get for free i more...

Free is one of the most powerful words on the Internet, especially when what you get for free is valuable.

In today’s electronic world of pictures, music, video and other files that take up lots of space, free storage space is pretty valuable.

Most of the online services offer @ 5GBs of free storage to get you started and then charge if you want more space.

One company is offering a lot more free space, if you download their iPhone or iPad app before February 15th.

Box.com is offering 50GBs of free storage space for life to anyone that uses their new app, even if you already have a Box.com account.

Box is one of the many secure file sharing services that allows you to have access to your important files from any computer or mobile device or share large files with others.

Just download and use the Box app before February 15th and a big chunk of cyberspace is yours for life!

Unfortunately, if you’re an Android user, they made this offer last year so you missed out!

https://support.box.com/hc/en-us/articles/201178517-Box-for-iPhone-and-iPad-50GB-offer-active-Jan-14-Feb-14-2014-

Noisy Websites Aired: 01/27/2014
If you spend any time on the Internet, you probably open lots of tabs as you go and you’ve prob more...

If you spend any time on the Internet, you probably open lots of tabs as you go and you’ve probably run into this situation:

You’re in the middle of reading a research paper on one website and suddenly a commercial video starts playing in the background on one of the other open pages but you have no idea which one it is.

You then have to click through all the open pages, scrolling around trying to figure out which one is causing the annoying disruption...what a hassle!

The engineers over at Google must have had enough of this problem themselves, because they recently made a tweak to their Chrome browser to combat this irritation.

Now whenever any website is creating any kind of sound, a small speaker icon will appear on the right side of the tab to let you quickly identify the culprit.

You can click on the tab to find the video to pause it or simply click the X on the tab to close it all together.

If you haven’t given Google’s Chrome browser a try yet, this is just another reason why its one of my favorites!

Today’s tech tip is on a rather uncomfortable subject: death. So much of our lives are tied more...

Today’s tech tip is on a rather uncomfortable subject: death.

So much of our lives are tied up in online accounts that if you meet with an untimely death, your family members could be faced with an enormous task in the midst of grieving.

If you pass away and no one in your family has any of your passwords, the process for unlocking online accounts is different for each company, so the process would become very time consuming and frustrating.

The security measures that are in place to keep malicious users from accessing your accounts will become a roadblock when your family attempts to settle your affairs.

Storing your passwords in a safety deposit box or password managing program is good start but your passwords will change over time.

The most important passwords for someone you trust to have is to your e-mail account, since that’s where password reset requests get sent.

Whoever is tasked with settling your affairs can use your e-mail account to know what online accounts you used and get passwords reset if necessary.

It’s not fun to think about, but it’s something you should be thinking about!

Xfire LED taillight Aired: 01/23/2014
Riding your bike is a great way to stay fit, but if you find yourself riding once it gets dark, more...

Riding your bike is a great way to stay fit, but if you find yourself riding once it gets dark, you know how dangerous that can be.

Making sure you’re wearing bright clothing and numerous well placed reflectors is a good start, but if you really want to kick it up a notch, why not create your own highly visible bike lane wherever you go?

That’s the concept behind the X-Fire Bike Lane Safety Light; it uses lasers built into the taillight to project a virtual bike lane on the road around your bike.

By creating a visible boundary around your bike, drivers are more likely to be aware of how close they’re getting to you and hopefully keep their distance as a result.

The system runs on two AAA batteries and uses bright red lasers to project the lines on the road well back from either side of your rear tire, so it’ll be really hard to miss you since it’s visible for over a mile.

The standard unit sells for $30 and a USB rechargeable version sells for $40, a small price to pay to make drivers take notice if you ride at night.

http://thexfire.com/products-page/xfireproducts/bike-lane-safety-light-duplicate

FitStar Aired: 01/22/2014
It’s that time of the year when we all start making resolutions that we intend to accomplish th more...

It’s that time of the year when we all start making resolutions that we intend to accomplish this year and just about every year, fitness resolutions are at the top of the list.

There are so many new gadgets and apps that can help you stay on track but before you buy anything, you need to find something that will help you maintain a routine.

One of the ways you can stay focused on your goals is have your friends encourage you and hold you accountable.

An interesting app for iPhone and iPad users that combines an exercise app with fitness training videos is called FitStar and you can use the basic system for free.

FitStar creates a customized workout based on your interactions, sort of like a virtual personal trainer and has a library of 80 different exercises.

To keep you from getting tired of the same old exercises, FitStar presents you with a new routine every time you start the app to keep things from getting monotonous.

The app can also connect with Fitbit and Jawbone UP devices for even more data to help manage and customize your workouts.

http://fitstar.com

iOS 7 Wallpaper fix Aired: 01/21/2014
One of the cool things that you can do on your smartphone is use one of our own pictures as the more...

One of the cool things that you can do on your smartphone is use one of our own pictures as the default background, known as the wallpaper.

One of the little frustrating issues that many iPhone users experienced with the most recent iOS 7 update is getting pictures setup as wallpaper properly.

When you choose one of your pictures for your custom wallpaper you don’t have a lot of control over what ends up being displayed.

Because the phone automatically sizes the image, it can often zoom in to the wrong part of the image or cut off limbs or heads with no option to move things around.

If you want a lot more control over what actually gets displayed as your default image, checkout an app called Wallpaper Fix.

Wallpaper Fix gives you pinpoint control so you can resize, rotate and position the image to exactly the way you want it displayed.

The app essentially allows you to modify an image in a way that will cause the automatic sizing in iOS 7 to properly display it without the zoomed in or misaligned results.

Wallpaper Fix works on the iPhone and iPad and costs 99 cents in the iTunes store.

https://itunes.apple.com/us/app/wallpaper-fix-rotate-scale/id765059392

Jelly app Aired: 01/20/2014
One of the great uses for your social networks is when you have a question about something that more...

One of the great uses for your social networks is when you have a question about something that you’d like to get your friends input on.

Whether it’s a purchasing decision, product review, travel destination or health related question, asking your trusted friends is something we tend to do both online and offline.

Most of us turn to Facebook, Twitter or LinkedIn to ask a question, but one of the co-founders of Twitter is hoping you’ll try something new called Jelly.

Jelly has a simple interface that allows you to post an image and ask a question, which can be answered by those folks that you are already connected to on Facebook and Twitter.

Jelly is currently a mobile only platform for both Android and iOS devices so there’s a 240 character limit to anything you post.

When someone answers your question, you’ll get an alert on your mobile device so you can gather the wisdom of the crowds.

If you want to help others with their questions, simply flick through your networks questions and add your two cents.

It’s a brand new social network that’s hoping to break through, so if you have a question about anything, give it try!

http://jelly.co

Affordable home automation solutions had a big presence once again at this year’s CES with a mu more...

Affordable home automation solutions had a big presence once again at this year’s CES with a much wider variety of companies pitching their systems.

While the low cost and ease of installation can be very attractive, if you choose the wrong platform, you may be limited in what you can do.

Large electronics manufacturers like Samsung and LG are integrating smart home features into many of their products but they aren’t likely to support devices outside of their limited partnerships.

If you’re serious about DIY home automation, a better choice is to use a more open standard that supports the various protocols and gadgets that exist.

My personal favorite is the SmartThings platform because it’s an open standard that’s currently compatible with over 1000 automation devices including Belkin’s WeMo devices and Phillips Hue lightbulbs.

What’s even better is that anyone can create new uses for the platform and share it with the rest of the community.

One note of caution: since these system work off of your home wireless network, it’s essential that you have good security setup on your wireless router before you start adding devices.

http://www.smartthings.com

The Consumer Electronics Show is always a great place to find unusual technology and accessorie more...

The Consumer Electronics Show is always a great place to find unusual technology and accessories and this year’s show was no exception.

If you often find yourself trying to be productive on your smartphone or tablet but you just can’t type fast enough, a company called TrewGrip may have an unusual solution for you.

It’s a handheld rear type QWERTY keyboard that’s split in half and looks kind of like a formula one steering wheel that came off.

It comes with a universal mobile dock that uses a suction mount for your mobile device and it connects via Bluetooth.

There are navigation keys on the front to move cursors around or to control your apps and software programs.

It’s also able to become the keyboard for a computer or some smart TVs so it can go beyond your mobile devices.

As with any new typing interface, you’ll have to get used to this new interface, but it could make you more productive when you’re forced to use an on-screen keyboard.

http://trewgrip.com

Audiovox Car Connection Aired: 01/15/2014
If you’re the parent of a teenage driver, you’re in a constant state of anxiety whenever they g more...

If you’re the parent of a teenage driver, you’re in a constant state of anxiety whenever they get behind the wheel, especially when they’re just getting started.

Add in the new concern of distracted driving because of smartphones and your anxiety heightens not to mention the concern over basic care and maintenance of the vehicle.

That’s where Car Connection from Audiovox comes in. It’s a complete system for monitoring vehicle health, location and usage with a side of smartphone restriction technology.

You can monitor fuel consumption, maintenance alerts and know when the vehicle goes out of your pre-set safety zones.

It also allows you to provide coaching to your new driver based on the data that shows driving habits.

The system works on all cars 1996 or newer by plugging a small device into the port your mechanic uses to get error codes and loading the smartphone app.

It’s also worth considering if your business has a fleet of company vehicles that you’d like better data on.

This type of tracking and monitoring may not be for everyone, but if you’re looking for something to give you some peace of mind, give this system a look.

http://www.mycar-connection.com

Parrot flower power Aired: 01/14/2014
If you’re like me, you love to surround yourself with live plants indoors and attempt to grow t more...

If you’re like me, you love to surround yourself with live plants indoors and attempt to grow things in your garden every year.

And if you’re like me, you get busy and lose track of proper care and feeding of your precious flora resulting in a lot of brown.

Well, there’s an app for that! Actually it’s an app and a wireless plant monitor whether your plants are inside or outside.

Parrot’s Flower Power system takes precision gardening to a new level because it allows you to easily monitor moisture, temperature, sunlight and fertilizer levels.

Just stick the low-power Bluetooth stake in the ground, load the app on your iPhone and you’re no longer gardening in the dark.

Now whenever you’ve been neglecting your plants, you’ll get a gentle reminder on your iPhone that it’s time to show your plants some love!

Their plant database has over 1000 species so the device will know what the optimum conditions are for the best results.

They even include guidance like when you should plant and interesting facts like basil likes to be around tomatoes.


http://www.parrot.com/flowerpower/en

CES just wrapped up in Las Vegas and one of the more significant bits of news that got lost in more...

CES just wrapped up in Las Vegas and one of the more significant bits of news that got lost in all the hype surrounding new gadgets came from Google, Amazon and Netflix.

They all announced support for 4K video streaming for the new Ultra High Definition sets that were all the talk of this year’s show

Ultra High Definition TVs have 4 times the resolution of your current HD TV, but hey initially cost $20K and $25K and no content to speak of.

This year we saw Ultra HD sets from every major manufacturer with prices slated to hit the $1000 mark before the end of the year.

With the widening support of 4K content and affordable 4K video cameras from companies like Sony and GoPro, the Ultra HD platform is well on its way.

Based on development cycles and marketing calendars, I’m predicting the sweet spot for upgrading your TV this year will be in the fourth quarter so don’t get too excited just yet.

BTW, as with all electronics, avoid the lowest priced models, especially when it’s new technology as it usually means that they had to cut corners to hit a price point.

Block Callers on iOS 7 Aired: 01/10/2014
Back when Apple released iOS 7 for iPhone users, it included a lot of new features so it’s easy more...

Back when Apple released iOS 7 for iPhone users, it included a lot of new features so it’s easy to have missed some of the more beneficial updates.

One very useful feature that still seems to be unknown for a lot of users is the ability to easily block callers so they can no longer bother you.

The next time you get a phone call from someone that you want to make sure can’t call you again, simple go to your call log and tap on the “i” next to the number.

When you scroll to the bottom of the information page, you will see an option to Block this Caller; tap it and your work is done!

Now if this person calls you, your phone won’t ring and it will go straight to voicemail; if they leave you a message, it goes to the blocked callers section of your voice messages.

It also works for text messaging and Facetime calls so once you’ve tagged them as a blocked caller, you’ll never be bothered with an alert from them ever again.

If you want to unblock a caller, go to the Settings menu, then click on Phone to see the list of blocked callers you can unblock.

http://support.apple.com/kb/HT5845

Signs of a Meltdown Aired: 01/09/2014
When you’re car starts making strange noises, you pay attention right? Well you should alway more...

When you’re car starts making strange noises, you pay attention right?

Well you should always do the same thing with your computer because strange sounds can be the sign of an impending meltdown.

Whether it’s buzzing, grinding or whirring, it’s generally a sign that a moving part inside your computer is beginning to wear out.

The cooling fans are some of the most common failures and if the noise stops on its own, it could mean that the fan has stopped spinning as well.

Heat is the biggest enemy of electronics and allowing your cooling fans to malfunction is like driving your car with an empty radiator.

If you hear a clicking sound and you can’t get the computer to boot, shut it off immediately and seek help. Clicking sounds generally mean you have a malfunctioning hard drive.

Trying to get it to work can cause irreparable damage and lead to permanent data loss, so be very careful with this sound.

http://www.datadoctors.com/help/columns/21814

Scrub before disposing Aired: 01/08/2014
If you were lucky enough to get a new tech gadget during the holiday season, you’re probably in more...

If you were lucky enough to get a new tech gadget during the holiday season, you’re probably in a situation where you have to dispose of your old device.

Before you donate, sell or recycle that old gadget, take the time to protect yourself from the potential of identity theft.

Computers, tablets and smartphones are loaded with personal information and if they fall into the wrong hands, they have everything that a thief needs to assume your identity.

Smartphones and tablets all have a fairly simple process for resetting the device to the factory settings, so it’s just a matter of few taps in the Settings section to protect yourself.

Computers on the other hand, require you to spend a little more thought and time to properly wipe your personal data because retrieving data that’s been deleted is actually pretty easy.

You can install a secure deletion program, use a secure wipe program or remove the hard drive before the computer leaves your control if you aren’t sure what to do.

We’ve got the details and links to protect yourself posted on our site.

http://www.datadoctors.com/recycle

External controls: Play Pause   Prev Next